Work from Home Bilingual Spanish Full Time Customer Service & Support Representative – Offer $33,700 – Hiring in all States

Our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Full Time Work at Home – Full Time Customer Service & Support Representative, within PNC’s Customer Care Center, you are offered the opportunity to work from home on a daily basis.

What you’ll do:

  • Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.
  • Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
  • Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
  • Maintains high levels of customer satisfaction consistent with PNC’s core values. Demonstrates commitment to quality through customer and service partner interactions.
  • Documents customer interactions and completes service requests to minimize customer effort or additional action.

What you should have:

  • Do not require a university / college degree, high school diploma or GED.
  • Require related experience or product knowledge to accomplish primary duties.
  • Typically 1 year of related experience.
  • In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

APPLY NOW!

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