If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s call center team. You’ll be taking inbound calls from our customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live within the state of Florida.
What you’ll do:
- Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
- Customer Service Representatives support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
What you should have:
- Two years of post-secondary education or higher
- Instead of the above, two years of relevant work experience