Work from Home Customer Service Associate Work at Home – Hiring in all States

Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept.

What you’ll do:

  • Answer escalated emails
  • Work queues related to orders not shipping
  • Some outbound calls to customers may be required
  • TrustArc Requests
  • Order Updates
  • This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily.

What you should have:

  • Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience.
  • Excellent communication and listening skills and the ability to emphasize with our customers.
  • Successfully maintaining the energy and initiative required to meet the demands of a very short and intense “season”
  • Utilizing the telephone in customer contact
  • Ability to stay positive under sometimes stressful conditions
  • Must have knowledge of personal computers and basic math and business operations
  • Seasonal positions start in October- through December with the possibility of overtime
  • WORKING REMOTE, 8:30 AM – 5 PM, Extended hours and Saturdays may be required


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