Work from Home Customer Service Representative – Offer $6000 Bonuses – Hiring in US

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

What you’ll do:

  • A desire to have a nationally recognized certification by attaining your Property and Casualty license
  • Excellent oral, written, and interpersonal communication skills
  • The capacity to multi-task in a structured work environment
  • Active listening, compassion and displaying empathy for the customer
  • The ability to process changes to customer policies based on the information provided
  • The ability to answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records
  • The ability to work in a dynamic virtual/work from home environment
  • Proficiency in multi-tasking on the computer, phone and chat rooms to support customer requests
  • The ability to be available, present and actively ready to receive calls without distractions
  • Current internet services and connections that are in working order
  • A strong ability to troubleshoot at home technical issues

What you should have:

  • Allstate will assist you in passing a Property and Casualty license state exam within 3 weeks of start date at Allstate expense, if passsed on 1st or 2nd attempt
  • High School diploma or GED
  • Minimum of 1-year customer service experience preferred
  • Previous contact center experience a plus

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