Work from Home Customer Support Specialist – Hiring in US

We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.

What you’ll do:

  • Respond to customer inquiries and complaints, via email
  • Answer questions about products
  • Troubleshoot and resolve product issues and concerns
  • Assist customers over the phone, if applicable

What you should have:

  • Based in the United States
  • Excellent written communication skills
  • Positive and professional attitude
  • Distraction-free home office
  • Stable internet connection
  • A good sense of humor doesn’t hurt 

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