Work from Home Fraud Customer Service Representative Senior – Offer $26,145.00 USD – Hiring in Alabama

Thank you for your interest, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

What you’ll do:

  • Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
  • Coordinates problem resolution with appropriate departments
  • Informs customers of standard procedures or resolution of problem
  • Follows up, either verbally or in writing, to ensure customer satisfaction
  • Ensures a consistent optimal customer experience
  • Assists management with all aspects of coaching, training, and quality review
  • Provides input on scheduling, counseling of associates, and hiring decisions 

What you should have:

  • High School Diploma or GED
  • Four (4) years of experience in customer service or related area


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