Work from home Healthcare Customer Service Representative – Hiring in 47 States

We are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Healthcare Customer Service Representative work from home.

What you’ll do:

  • Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
  • Maintain customer accounts and information
  • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
  • Resolve customer technical issues with patience and understanding
  • Identify additional needs customers may have and help them to upgrade

What you should have:

  • High speed internet connection (>15 mbps)
  • Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.  In other words, you have the gift of gab  
  • Empathy is the key 
  • Ability to adapt and excel in a fast-paced work environment
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • High school diploma or equivalent is the minimum and… with education… more is better
  • Handy with MS Windows and other computer applications
  • The passion and drive to make a difference

APPLY NOW!

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