In the beginning, there will be a lot of downtime. When you are not answering calls, you will be supporting current customer service personnel by reviewing our clients’ web presences.
What you’ll do:
- Google Maps listings
- Search Engine Optimization factors on our clients’ websites
- Website content (articles / videos)
- Social media content / posting / engagement
- Current services utilized by our clients and opportunities for additional, relevant services
What you should have:
- Showing up to work on time and staying for the entire work period
- Prioritizing answering all inbound calls within 3 rings no matter what
- Learning SEO (search engine optimization) and reviewing current client accounts for opportunities to improve their web presence
- Familiarity with email, social media such as facebook, instagram, etc.
- Ability to learn new skills and read necessary supporting materials