Work from Home Ticket, Email and Phone Support – Hiring in US

Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.

What you’ll do:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What you should have:

  • Experienced with Zendesk ticket and phone support
  • Has a bubbly and upbeat personality
  • Empathy and rapport building skills
  • Excellent command of English language both verbal and written
  • Quiet office space free of background noise to answer phones
  • Must commit to a minimum of 3 months on the project
  • Able to work 20 hours per week


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