Work from Home Virtual Store Leader – Hiring in all States

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

What you’ll do:

  • Build, develop and grow a team of virtual Tesla Advisors
  •  Monitor employee productivity which consist of but not limited to: direct sales, delivery functions, inbound &     
  •  outbound queues, icoming phone calls and ownership outreach.
  • Communicate and implement all relevant changes that impact the team regarding policy and procedure
  • Collaborate with other departments in efforts to clear roadblocks and build stronger relationship
  • Set team and individualgoals to meet expectations and manage on-going performance
  • Train and mentor new team members as well as identify and mentor future team leaders
  • Work on the continuous improvement of processes and procedures related with the purchase of Tesla products
  •  Actively coaching team members on sales conversations while providing real time feedback
  • Create a fun, inclusive culture that rewards hard work, production and innovation

What you should have:

  • Bachelor’s degree or equivalent professional experience
  • 3+ years of phone sales or customer service or experience in managing an inbound/outbound call center   environment
  • Experience in managing remote and virtual teams is an asset but not a requirement
  • Self-starting entrepreneur with exceptional management and coaching skills
  • Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work
  • Excellent written and verbal communication skills; french language fluency an asset but not a requirement
  •  Great organizational skills with an eye for detail and the ability to make decisions that are in line with Tesla standards
  •  Proficient with standard corporate productivity tools (email, voicemail, MS Office, SharePoint, internet navigation, CRM applications)
  • Ability to work evening hours and on weekends
  • Dedicated and ethical approach to sales and sales operations
  • Requirement to follow Tesla Motor’s information security policy
  • Ability to work evenings and weekends
  • Valid driver’s license in the country in which you are applying, 2 year minimum driving record required with a clean driving history

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